About The Modern VA
Helping Virtual Assistants Future-Proof Their Skills and Become the Modern VAs in Demand
The Modern VA helps Virtual Assistants confidently adopt AI, automation and modern tech — so they can stay relevant, increase their value, and support growing businesses properly.
AI may be the buzzword.
But modern assistance is bigger than AI alone.
It’s about understanding how technology fits into operations, workflows and real client work.
And that’s exactly what we teach.
Our Mission
To help Virtual Assistants and Online Business Managers confidently use AI, automation and modern tech to increase their value and stay in demand.
Meet The Founder
Lara Smith
The Modern VA was founded by Lara Smith — a tech-forward Virtual Assistant and Fractional Operations Partner with over 10 years’ experience supporting founders and scaling businesses.
Lara didn’t begin her career in AI or automation. She built her experience the traditional way: supporting busy founders, organising messy operations, managing inboxes, building SOPs, coordinating projects and helping businesses grow behind the scenes.
When AI started gaining serious momentum, her first reaction wasn’t excitement — it was concern. Like many assistants, she wondered whether this technology would eventually replace roles like hers.
Instead of avoiding it, she decided to understand it properly.
She immersed herself in AI tools, automation platforms and modern tech systems. The more she learned, the clearer it became that the opportunity was far bigger than the threat. Assistants who understood technology weren’t becoming less relevant — they were becoming more strategic, more efficient and more valuable to the businesses they supported.
At the same time, she saw how overwhelming the tech space was for many Virtual Assistants. Information was scattered. Much of it wasn’t designed for assistants. It often focused on developers or founders, not the people actually implementing and managing systems day-to-day.
Lara found herself spending hours sifting through content to extract practical insights that could be applied inside real client work. She knew there had to be a better way.
So she created The Modern VA — a space designed specifically for Virtual Assistants who want to understand AI, automation and modern tech in a way that is practical, grounded and operationally focused.
In under a year, The Modern VA has trained hundreds of assistants through webinars, structured courses and the Academy — helping them build confidence with technology, strengthen their operational thinking and increase the value they bring to clients.
Connect with her on LinkedIn:
Founder of The Modern VA
Meet Tom
AI & Automation Lead
As The Modern VA grew, it became clear that strong operations needed strong technical depth behind them.
With 15 years in financial services and 8 years specialising in process improvement and automation, Tom understands how critical well-designed processes are to how a business runs. Technology works best when it’s layered onto solid systems.
Lara originally brought Tom in to support on client work, and they quickly realised they shared the same philosophy: simplify first, then automate.
Today, Tom leads the technical training inside The Modern VA — helping Virtual Assistants understand how AI, automation and modern tools fit into real workflows, not just theory.