Frequently Asked Questions

The Modern VA | AI, Automation & Tech Training for VAs & OBMs

  • The Modern VA is a training platform and community for Virtual Assistants and Online Business Managers who want to confidently use AI, automation, and modern tech in their client work.

    We help VAs streamline admin, improve workflows, and increase their strategic value — without becoming “tech experts.”

    We focus on practical implementation, not theory.

  • The Modern VA is for:

    • Virtual Assistants who want to stay relevant as the industry evolves

    • Online Business Managers building stronger operational systems

    • Assistants who feel overwhelmed by AI and automation but know they can’t ignore it

    If you want to work smarter — not longer — this is built for you.

  • Yes.

    We teach foundations first. You do not need a technical background. If you can manage inboxes, calendars and client communication, you can learn to integrate AI and automation step-by-step.

    Our training is structured to build confidence gradually.

  • AI will replace repetitive admin tasks — not strategic assistants.

    AI can draft, summarise and automate.
    It cannot apply judgement, context, relationship management or decision-making.

    VAs who understand how to use AI and automation will increase their value. Those who ignore it risk being undercut on purely admin work.

    The role is evolving, not disappearing.

  • Yes — but not in a technical way.

    You don’t need to code or build complex systems. You need to understand:

    • What AI tools can do

    • Where automation saves time

    • How to use tech responsibly with client data

    • When not to use AI

    A baseline understanding is becoming essential in modern ops support.

  • Being replaced by AI happens when your value is purely task-based.

    Using AI means you:

    • Deliver faster

    • Improve output quality

    • Take on more strategic work

    • Command better rates

    AI becomes leverage — not competition.

  • Our training follows a layered learning approach.

    We start with foundations (how AI and automation work), then gradually introduce more advanced applications.

    We strongly recommend completing the Crash Course first to build the right base before progressing.

  • Most AI courses are generic.

    Our training is built specifically for Virtual Assistants and OBMs. Every lesson is tied back to:

    • Real client scenarios

    • Operational workflows

    • Ethical use of AI

    • Data responsibility

    • Value positioning

    It’s practical, grounded and aligned with how assistants actually work.