Modern Operations for Today’s Businesses

Smarter systems. Lighter workflows. Less admin.

We help small businesses and teams modernise their operations using today’s tools — AI, automation, and streamlined systems that make work easier, not heavier.

Simplify operations, automate workflows, and finally get clarity across your business.

Learn the tech, build confidence, and future-proof your skills inside our VA training community.

What We Do

Practical, people-first support for businesses that want to work smarter — not harder.

We help you:

  • reduce repetitive admin

  • streamline messy workflows

  • save hours each week

  • get visibility across your operations

  • adopt AI and automation without overwhelm.

  • build systems that actually make sense for your team

Modern Ops isn’t about replacing people.

It’s about giving them better tools so they can do their best work.

For Businesses & Founders

Free Monthly Tech & AI Webinars

Stay ahead of today’s tech — without having to figure it all out alone.

Tech is moving fast. When you’re running a business, it’s almost impossible to keep up.

Our free monthly support call will give you a simple way to stay informed, ask questions, and learn practical ways to streamline your operations.

What you get:

  • Live monthly webinars (2nd Wednesday of every month, 3 PM UK)

  • Real examples

  • Practical advice you can apply to your business

  • Updates, tips, and ongoing guidance from Tom & Lara

Modern Ops Consultancy & Implementation

Most founders know their operations need improving — but finding the time, clarity, or skill set to fix it feels impossible.

We step in as your practical operations partner.

Our support includes:

  • workflow audits

  • automation & AI implementation

  • system optimisation

  • consultancy and direction

  • team training

  • ongoing operational support

We simplify your operations so your business runs smoothly, predictably, and without constant firefighting.

Learn it. Apply it. Elevate your role.

For Virtual Assistants

Community, Training & Tech Confidence

The VA world is changing — and assistants who understand today’s tools are becoming the ones clients want long-term.

Inside The Modern VA community, you’ll learn how to:

  • use AI confidently (but not rely on it)

  • streamline client workflows

  • stand out with tech-enabled skills

  • become the strategic partner clients keep on their team

For VA Agencies & Training Academies:

Partner With The Modern VA

If you run a VA agency or training academy, you already know how quickly AI and tech are evolving — and how important it is for your audience to stay up to date.

The challenge?

You don’t have the time (or desire) to become a tech expert on top of everything else you’re running.

That’s where we come in.

Our Ethos: People First, Tech Second

Technology is powerful — but only when it works with you, not against you.

Everything we teach and implement follows the same principle:

  • simple, human-centred systems

  • clarity over complexity

  • tech that saves time, not creates work

  • practical guidance, not jargon

  • tools that scale with your business

We help you modernise without the overwhelm.

What We Value

  • Simplified Efficiency

    Remove friction from your operations so you can focus on what matters.

  • Affordable Growth

    Smart systems that save money and scale with you — no expensive overhauls.

  • Trust & Confidentiality

    Your business data stays protected. Your processes stay yours.

Why Businesses Choose Modern Ops

  • We blend operations expertise with today’s tech (AI, automation, smarter systems)

  • We make complex things simple

  • We’ve supported founders, CEOs, and ops teams for over a decade

  • We understand the real problems behind messy operations

  • We don’t do tech for tech’s sake — everything is practical and human

  • We give you clarity, not noise

  • "Lara takes initiative, solves problems quickly and consistently delivers above expectations."

    Rupert Gibson - Coach

  • “The Modern OPs helped us implement AI across our business in ways we hadn’t even considered."

    George Curl - Director of Aspects Bespoke

  • "Lara helps me get clarity on my priorities and spot opportunities to improve our operations so I can free up my time and actually focus on the parts of the business I enjoy."

    Harry Thomson - Director of How To Cut Ltd 

  • They helped us achieve our automation goals this year. Tom set up our HubSpot account and implemented various integrations that enabled AI to automatically respond to incoming leads.

    Mosh - EcoCare Management

Ready to Modernise Your Operations?

Choose your path to get started.