Modern Operations for Scaling Businesses

Smarter systems. Lighter workflows. Less admin.

We help scaling businesses modernise how they operate.

Less admin. Clearer workflows. Systems that scale with the business.

Grounded in real operational work — not theory

  • 20+ businesses supported to streamline and modernise operations

  • 20+ years combined operational experience across real businesses

  • Hundreds of ops & VA team members trained to use AI and automation effectively

We work hands-on with live businesses every week, helping teams modernise operations in ways that actually stick.

We work hands-on with live businesses every week, helping teams modernise operations in ways that actually stick.

  • "Lara takes initiative, solves problems quickly and consistently delivers above expectations."

    ⭐⭐⭐⭐⭐

    Rupert Gibson - Coach

  • “Tom has been absolutely excellent to work with! He’s incredibly professional, always available when needed, and open to calls to discuss details, which made the entire process smooth and efficient. "

    ⭐⭐⭐⭐⭐

    Costin - Omma Cosmetics

  • “The Modern OPs helped us implement AI across our business in ways we hadn’t even considered."

    ⭐⭐⭐⭐⭐

    George Curl - Director of Aspects Bespoke

  • "Lara helps me get clarity on my priorities and spot opportunities to improve our operations so I can free up my time and actually focus on the parts of the business I enjoy."

    ⭐⭐⭐⭐⭐

    Harry Thomson - Director of How To Cut Ltd 

  • "They helped us achieve our automation goals this year. Tom set up our HubSpot account and implemented various integrations that enabled AI to automatically respond to incoming leads."

    ⭐⭐⭐⭐⭐

    Mosh - EcoCare Management

We regularly see businesses that:

  • Lose hours each week to manual admin and broken handovers

  • Have already tried AI, but it isn't wired into day-to-day operations

  • Use too many tools without a clear flow

  • Know things could be better — but don't know what to fix first

That's where Modern Ops comes in.

We help businesses streamline operations through practical automation, team training, and hands-on implementation.

Most scaling businesses don't have a tech problem. They have an operations problem.

Explore Business Services

The Free Monthly Tech & AI Call

This isn't a sales webinar. It's a practical, open call where we share what's actually working in real operations right now — what teams are implementing, what they're abandoning, and the common mistakes we see when AI, automation and tech gets bolted onto broken processes.

You'll leave with:

  • Clear ideas you can apply immediately

  • Better judgement about what not to implement

  • A grounded view of how modern tools fit into real operations

    This call is for business owners and founders who know modern tech matters but aren’t sure where to start — and for teams trying to keep up with rapid change without breaking what already works.

    This call is not for you if you're looking to replace people with AI or want shortcuts without fixing the foundations.

    We're people-first, operations-led, and practical by default.

Want Tailored Help?

The monthly call is great for general direction, but if you'd like dedicated support reviewing your specific workflows and identifying where AI or automation can genuinely help your business, book a free consultation.

This is for businesses that want tailored guidance, are ready to modernise operations properly, and prefer clarity over experimentation.

What We Value

  • Simplified Efficiency

    Remove friction from your operations so you can focus on what matters.

  • Affordable Growth

    Smart systems that save money and scale with you — no expensive overhauls.

  • Trust & Confidentiality

    Your business data stays protected. Your processes stay yours.

Why Businesses Choose Modern Ops

  • We blend operations expertise with today’s tech (AI, automation, smarter systems)

  • We make complex things simple

  • We’ve supported founders, CEOs, and ops teams for over a decade

  • We understand the real problems behind messy operations

  • We don’t do tech for tech’s sake — everything is practical and human

  • We give you clarity, not noise